Support Service
Adult (over 25)
Young people (15-24)
Children (under 14)
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What we do?
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Our Support Service can work with you to develop a plan to meet your individual aims and needs.
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We provide Specialist Support Workers to encourage independence, reduce social isolation and support the vulnerable.
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We empower Deaf children and adults in Kent, Medway and surrounding areas, through one to one coaching and peer support.
Children (Under 14)
Our Support Workers for children under 14 are either deaf themselves or have experience of working with young deaf children. We will match your child with a support worker that understands their communication needs.
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We recognise that every child’s experience is different and personal. We work closely with the child and their family/carers in a way that is holistic and encourages their development.
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As your child develops, so should their support plan. ​Some areas we can support with are;
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Building their confidence. Teaching them how to better communicate with their parents and siblings and have positive relationships with them.
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Coping strategies for school and building the confidence to ask for help.
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Meeting and having deaf role models. We can provide deaf support workers that offer companionship, coping strategies, and an age appropriate introduction into the future of being D/deaf.
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Developing and accepting their D/deaf identity.
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Learning through games and having fun with peers and their surroundings. Learning skills such as taking turns, forming peer relationships and early life skills, like ordering and paying for items in shops or cafes.
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Providing support in accessing and communicating with their local activity groups.
If you have an area your child would like to explore, please contact us.
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If you need support with Parenting please - click here
Young people (14-25)
As most of our Support Workers are deaf themselves, your young person will learn from someone who understands deafness and can teach them coping strategies for life.
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We recognise that every young persons’ experience is different and personal. We work closely with the young person and their family/carers in a way that is holistic and encourages independence.
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As your young person develops, so should their support plan. ​Some areas we can support with are;
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Meeting and having deaf role models. We can provide deaf support workers that offer companionship, coping strategies, and an insight into the future of being D/deaf.
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Transitioning into adulthood. We can help with the challenges of becoming more independent, making positive life choices, developing and maintaining healthy relationships with family and peers and learning life skills.
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Awareness of the dangers of social media and staying safe online.
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We can offer guidance with requesting qualified and registered BSL Interpreters for appointments, to promote independence for their future.
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Providing support in accessing and communicating with their local activity groups and BSL Community’s Deaf Youth Project to meet other deaf peers.
If you or your young person would like to explore, please contact us.
If you need support with Parenting please - click here
Adults (Over 25)
All our Support Workers use sign language and most are deaf themselves. We understand the challenges and barriers deaf people face and we can offer different levels of support to meet your needs, including:
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Promoting independence by encouraging deaf people to access their local community and deaf events.
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Reducing loneliness, offering companionship and building confidence by being another person who can communicate with them.
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Teaching and/or assisting deaf people with communication. Like how to make calls via assistive technology, video interpreted calls or using email.
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Offering enablement specific support – one targeted area to work on together. For example, we can work on life skills such as cooking, budgeting and travelling independently.
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Assisting with paperwork, like bills and letters and how to manage these.
Want to know more? Contact us